An agency that puts its clients first and takes pride in building meaningful life-long relationships.
£820k Sales Closed Within 12 Months
Home Improvements
Meta Acquisition System
ROAS INCREASE
CTR INCREASE
SALES CLOSED
Thermal Home Improvements is an established home improvement company serving homeowners across Liverpool and Merseyside with a comprehensive range of services: paving, driveways and patios, kitchen and bathroom renovations, fascias & gutters, canopies and porch installations, house extensions and windows and doors.
With expert craftsmanship and 50 years of experience, Thermal had everything needed to build a serious business. What they lacked was a reliable, scalable way to find new customers. They partnered with us to fix that.
Thermal Home Improvements had a strong reputation, but reputation alone wasn't consistently driving new customers. Their pipeline was almost entirely dependent on word of mouth and referrals, making revenue unpredictable, seasonal, and forecast.
There was no system in place to generate a reliable flow of new enquiries, no way to target and reach high-intent homeowners at scale, and no paid acquisition channel feeding the sales team. Without that foundation, growth was limited.
Thermal not only needed more leads, but a predictable customer acquisition engine that could consistently bring in the right prospects - a system that turns paid social into a revenue-driving machine.
We built THI a full Meta Acquisition System from the ground up. Starting with deep market research into their core customer segments - homeowners actively considering home improvement projects, we developed precise sales messaging and a creative strategy tailored to each of their key service lines: driveways and patios, kitchens and bathrooms, fascias, canopies and porches, and windows and doors. High-engagement creative variations were developed to showcase the quality and transformation Thermal delivers: before-and-after imagery, lifestyle visuals, and direct-response copy designed to stop the scroll and drive action. Continuous creative testing and audience refinement ensured we’re targeting the highest-intent prospects while keeping cost per quotable lead consistently efficient throughout the year. Each ad drove prospects to a bespoke sales funnel built for conversion, with clear product information, a streamlined qualification process with a simple form to capture leads, and a compelling reason to enquire right away..
With a total ad spend of just £27,765.08, THI acquired £820,000 in confirmed sales revenue - an exceptional 29.5x return on ad spend over a 12-month period. More importantly, THI now has a predictable, scalable way to grow further. The word-of-mouth dependency is gone. In its place is a consistent pipeline of high-intent homeowners enquiring across all service ranges: driveways, patios, kitchens, bathrooms, porches and canopies. Our Meta Acquisition System became Thermal's primary growth engine, providing the foundation required to scale the business with confidence and eliminate the uncertainty cycle for good.
An agency that puts its clients first and takes pride in building meaningful life-long relationships.
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